FAQ

Why was I charged multiple times?
OH NO! Sometimes errors happen, however keep in mind that the only way you would be charged multiple times is if you have attempted to run a card multiple t...
Wed, 25 Sep, 2019 at 9:55 PM
How do I change the email on my account?
Need to change your email address on your account? Contact customer care at: https://phonesites.com/help and we can help you!
Sun, 1 Jul, 2018 at 11:51 AM
How do I cancel?
Need to cancel your account?  Within your account, navigate to "Account" at the top and then locate the red "Delete My Account" butt...
Wed, 25 Sep, 2019 at 9:53 PM
How do I change the email address that my leads go to?
1) https://PhoneSites.com/dashboard 2) Open the Website which has your page, 3) Open the Page you want to modify 4) Goto the "Settings" tab, and sc...
Tue, 24 Jul, 2018 at 7:07 PM
What are the dimensions for a logo template?
There are no specific sizes or dimensions required. You can try a few different sizes to see what works best. If you need a recommendation, use something 3...
Wed, 25 Jul, 2018 at 7:26 PM
How to connect MailChimp and PhoneSites
1) Go and get your MailChimp API key from inside your MailChimp account (Account > Extras > API Keys) 2) Add that into PhoneSites (under website Conf...
Wed, 25 Sep, 2019 at 9:57 PM
How To Add Custom Fonts To Your Page
If you would like to add custom fonts to your page you will need to adjust those inside of your SETTINGS tab on the page you wish to update. NOTE* The font ...
Tue, 19 Mar, 2019 at 1:04 PM
How To Add A Background Image To Your Page
1. Look in the settings tab of the page you wish to update for the BACKGROUND section. 2. PASTE the direct URL to the image of your choosing in the...
Tue, 19 Mar, 2019 at 1:19 PM
How To Adjust Background Colors
1. Open the SETTINGS tab on the page you wish to adjust and look for the BACKGROUND section. 2. You can adjust select the primary background color ...
Tue, 19 Mar, 2019 at 1:33 PM
How To Embed Your Phonesites Page Inside Of Another Website or Page
Open The SETTINGS tab of the page you wish to embed and scroll down to the EMBED section.  Copy the code from that section and paste inside of your addition...
Tue, 19 Mar, 2019 at 1:44 PM